Can I exchange an item, after delivery?

We only accept to exchange items which arrives damaged, incorrect or incomplete compared with your original order.

If your shipment arrives damaged, incorrect or incomplete, please contact our Client Service team at [email protected] or through our Contact Form within 5 business days of receiving your order. We require images of the damaged items to show our supplier or shipping carrier. If part or all of your shipment was missing or damaged, and you do not contact us within 5 business days of delivery date, we cannot guarantee any compensation for damages or loss.

Any items returned to us due to incorrect address, refused shipment or repeated unsuccessful deliveries, will be treated as a standard return and subject to shipping and a 15% restocking fee.